Local Office Superusers

Local office superusers collaborate with the Cooperative Extension Marketing Team to perform day-to-day updates to specific portions of the Cooperative Extension website following procedures outlined in QuickStart Best Practices guide, the university’s Written Style Guide and the ALVSCE Web Ecosystem & Governance document (being released 2025). They also serve as audience advocates, providing feedback on content and website features needed by the public and Extension personnel.

Joining the team

For those needing only a few updates per month to pages or events, submit work requests using Support Tracker, selecting “Website Support” under request type.

Onboarding

1. Email Ben Downer at bdowner@arizona.edu. We are looking for people who have or will need to:

   • Make weekly updates to one or more webpages.

   • Add or edit calendar events for counties or programs.

   • Assist their office in creating website content.

2. Review Quickstart Best Practices, University Written Style Guide, Quickstart website (focus on the “Create Content” tab) and Website Governance (pending release 2025). These provide an overview of tasks, responsibilities and expectation for those with website editing privileges.

3. Schedule your 50-minute training session using the local office superusers training link.

   • It’s helpful to come with a calendar event or webpage update we can work through as an example.

   • Skim resources outlined above in step 2. We’ll work through any questions not covered during the training session.

4. Try updates on your own. We are here to support so you can always schedule a 20-minute session during office hours to work through issues.

Help documents

• Quickstart Best Practices

• Quickstart website

• University Written Style Guide

• Creating & editing calendar events

• Editing program pages (submit a Support Tracker ticket to have a new page created)

Website governance

• Websites are owned by the University of Arizona’s Division of Agriculture, Life & Veterinary Sciences, and Cooperative Extension. While designated collaborators have access to edit specific sections, create new content and update or remove outdated information, websites remain under the stewardship of the ALVSCE Office of Communications & Marketing. The Cooperative Extension Marketing Team functions as the embedded “management team” for the Cooperative Extension website.

• The Cooperative Extension Marketing Team has full access to all areas of the Cooperative Extension website. To ensure high-quality content, the office reserves the right to modify content for clarity, grammar, spelling, accessibility compliance and adherence to university branding guidelines. Additionally, the office may adjust any content that does not meet acceptable use standards outlined in the ALVSCE Web Ecosystem & Governance document (being released 2025).