Local Office Superusers

What is a superuser?

Local office superusers collaborate with the Cooperative Extension Marketing Team to perform day-to-day updates on specific portions of the Cooperative Extension website following guidance documents and website governance expectations outlined below.

Local office superusers also provide feedback on content and website features needed by the public and Extension personnel.

Guidance documents

• QuickStart Best Practices Guide (use your @arizona email to log in via Google)

• University Written Style Guide

• UITS Quickstart help documents (see the ‘Create Content’ tab)

• Creating & editing calendar events

• Editing program pages

• ALVSCE Web Ecosystem & Governance (pending 2025 release)

Joining the team

For those needing only a few updates per month to pages or events, submit work requests using Support Tracker, selecting ‘Website Support’ under ‘Request Type’.

Onboarding

1. Email Ben Downer at bdowner@arizona.edu. We are looking for people who have or will need to:

   • Make weekly updates to one or more webpages.

   • Add or edit calendar events for counties or programs.

   • Assist their office in creating website content.

2. Review resources in the ‘Guidance documents’ section above.These provide an overview of tasks, responsibilities and expectation for those with website editing privileges.

3. Schedule your 50-minute training session using the local office superusers training link.

   • It’s helpful to come with a calendar event or webpage update we can work through as an example.

   • Skim resources outlined above in the ‘Guidance documents’ section. We’ll work through any questions not covered during the training session.

4. Try updates on your own. We are here to support so you can always schedule a 20-minute session during office hours to work through issues.

Website governance

Websites are owned by the University of Arizona’s Division of Agriculture, Life & Veterinary Sciences, and Cooperative Extension. While designated collaborators have access to edit specific sections, create new content and update or remove outdated information, websites remain under the stewardship of the ALVSCE Office of Communications & Marketing. The Cooperative Extension Marketing Team functions as the embedded “management team” for the Cooperative Extension website.

The Cooperative Extension Marketing Team has full access to all areas of the Cooperative Extension website. To ensure high-quality content, the office reserves the right to modify content for clarity, grammar, spelling, accessibility compliance and adherence to university branding guidelines. Additionally, the office may adjust any content that does not meet acceptable use standards outlined in the ALVSCE Web Ecosystem & Governance document (being released 2025).